Frequently asked questions.

Find your tyre by size or by car model using our tyre finder, then order in one message on WhatsApp (0330-0070930) or by phone. Our team confirms the right fit, price and delivery, and guides you the rest of the way.

Two easy ways: use our search by car model, or check the size printed on your current tyre's sidewall (for example 205/55 R16). Not sure? Send us your car make, model and year on WhatsApp and we'll tell you the correct size. See also how to read your tyre size.

We believe in fair, honest pricing, so there's no haggling. Because tyre prices can move with import costs, we confirm the latest rate with you on WhatsApp before you order.

Yes. Check our offers page for current service packages and the membership card, and ask us on WhatsApp about the best available price for your size.

Yes. We ship tyres nationwide. Share your delivery address when you order. Before you pay, we send you a video of your tyres and their manufacturing date, plus the import documents.

Delivery takes a maximum of 4–⁠5 working days, and often arrives sooner depending on your city. Shipping is completely free: there are no delivery charges anywhere in Pakistan.

Absolutely. Visit us at CT-02, Shalimar Smart City, Mall Road, Sargodha (Mon–Sat, 10:00 AM – 8:00 PM). Local customers get free tyre fitting at our workshop.

Yes. For tyres bought at our Sargodha workshop, fitting is free. For shipped orders, you can have them fitted at any trusted workshop near you.

We accept bank transfer, JazzCash and Easypaisa. If you visit our Sargodha workshop, you can also pay in cash.

Only after you have seen your tyres. We first send you a video of your actual tyres and their manufacturing date, plus the import documents. Once you're happy, you pay by bank transfer, JazzCash or Easypaisa, and we dispatch with free delivery in a maximum of 4–⁠5 working days.

Yes, two layers. Every tyre carries the manufacturer's own warranty against manufacturing defects, and WheelzUp adds a full-replacement assurance: if a genuine manufacturing defect is confirmed within 15,000 km or 6 months of purchase (whichever comes first), we replace the tyre in full, free of charge. Full details on our warranty page.

Covered: genuine manufacturing defects such as sidewall bulge or swelling, tread or belt separation, exposed wires, or early abnormal cracking. Not covered: road damage (punctures, cuts, impact), wrong air pressure or poor maintenance, fitting or repairs done by another shop, accidents or misuse, and normal tread wear.

Yes. You can return a new, unused, unfitted tyre within 14 days of delivery (original condition, labels on). If the return is our mistake, we cover return delivery; for a change of mind, you cover it. There's no restocking fee. See the return & refund policy.

Tell us within 24–⁠48 hours of delivery and send photos on WhatsApp. You choose a free replacement or a full refund including delivery. It's our responsibility, so we cover all costs.

Once we receive and check your returned tyre, refunds are sent within 3–⁠5 working days by bank transfer, JazzCash or Easypaisa (or cash at our workshop).

Message us on WhatsApp (0330-0070930) with your order number and clear photos of the tyre and the issue. We inspect and give you a decision within 3–⁠5 working days. For manufacturer claims, final timing can depend on the brand.

Yes. WheelzUp sells only 100% original, officially imported tyres, never counterfeit or grey-market stock. It's the trust our name has been built on since 1980.

You see it before you pay. We send you a WhatsApp video of your actual tyres with a close-up of the manufacturing date on the sidewall (a four-digit week and year code, so 2326 means week 23 of 2026). If you visit the workshop, you can check it in person.

Load and speed ratings shown on this site are the standard ratings for each pattern and size. Tyres are made for different markets, so the rating printed on the sidewall can differ slightly from what is shown here. We confirm the exact load and speed rating of your tyres on WhatsApp before you pay, and you see it on the video we send you.

The EU tyre label grades a tyre for fuel efficiency (A to E), wet grip (A to E) and noise (in decibels, class A to C). We show it on a tyre's page only where we could verify it for that exact size. EU label values are for the European-market version of this size, taken from the EU product database or the maker's own listing. Tyres made for other markets can differ slightly and may not carry the label sticker. We confirm what applies to your tyres on WhatsApp before you pay.

Yes. For imported tyres we send you the import documents (Bill of Entry) along with the video of your tyres before you pay, so you can see they entered Pakistan through official channels rather than as undocumented stock. Locally manufactured brands such as Armstrong don't have import papers, because they are made in Pakistan.

Yes. Every online order gets a short video of the exact tyres being packed for you, including the size, pattern and manufacturing date. You pay, and we dispatch, only once you're happy.

We're a full auto-care hub in Sargodha: wheel alignment and balancing, tyre fitting, nitrogen filling, oil change and filters, brake service, suspension, mechanical and electrical work, car wash and detailing, and spare parts. See all services.

You're welcome to walk in during opening hours (Mon–Sat, 10:00 AM – 8:00 PM). To save time, WhatsApp or call us on 0330-0070930 to book ahead.